Complaints | BDSwiss

To submit a complaint, please complete the complaint form below

Full name and Surname*
Date of Birth*

Telephone Code*
Telephone Number*
Registered Email Address*

Trading Account Number*
Residential Address
Did you communicate your complaint to our Customer Support Department?*
No
Yes
If yes, please specify the below information:
Email ticket number (if any):*
Date(s) of communication:
Name the Customer Support Representative:
Outcome:*
If not, we encourage you to first contact our Customer Support department.
Date & Time the issue arose:*
Position(s) number(s) under dispute:*
Dispute amount:*
Please specify the currency
Brief Description of the Complaint:*
Suggested way for the Complaint to be resolved:*
Please attach any supporting documentation/evidence such as screenshots, reports, error messages, and error codes (if any) that may help us in the investigation and resolution of the Complaint.

Drop files here or

How can I submit a complaint?

To submit a complaint, please complete the complaint form below

If yes, please specify the below information:

If not, we encourage you to first contact our Customer Support department.